Where/how do I pay rent?

Rent is paid through PayYourRent.com. By the time you are paying rent, you should already have an account set up from paying your security deposit. Please do not make duplicate accounts…if you are unable to log in, you may need to utilize the ‘forgot your password’ function.

You can actively log in and pay your rent ‘invoice’ when it’s generated at the end of each month, or, alternatively, you can set up auto-pay. Auto-pay can be convenient and a good way to ensure your rent is paid on time, but lease holders are always responsible for ensuring rent is paid properly and on time either way.

I have a maintenance issue. How do I report it?

For urgent or time-sensitive issues, call 605-641-2068. After hours your call will be answered by the answering service, which has all relevant resources for addressing the issue.

For routine maintenance, please submit a maintenance request on PayYourRent.com.

Someone is going to be moving in with me. Do I need to tell the management?

Yes. For the safety and security of all residents, the management must be aware of and approve all persons 18 years or older who live on the property. Once the current resident notifies management of the situation, new occupants will need to submit an application and pay the application fee for approval.

What if I need to move out before my lease is up?

While all lease holders of course remain obligated for the entire lease term, leases can be amended or terminated early at the management’s discretion. Fees will apply. The best thing is to contact the management, explain your situation, and keep an open line of communication throughout the process. We understand life happens and will in good faith work with you to a reasonable resolution.

Whether you are mid-term on a current lease or renting month-to-month, a 30-day notice is always required to vacate.

I need to move out but I have someone who wants to take over my lease. How does this work?

Usually this does not work. While the management appreciates referrals, we have to give priority to our pre-approved applicants. That said, the management acknowledges reasonable people end up in unforeseeable circumstances. Please contact us, explain your situation, and we will work with you to a reasonable outcome.

I am considering getting a pet. What is the pet policy?

Our pet policies vary by property but no animals may be brought onto any property without written approval from the management, a completed profile on PetScreening.com, and a signed Animal Agreement in place. Dogs must be over 2 years old, spayed/neutered, and current on vaccinations. Breed restrictions apply. 

All required documentation for animals including ESA and Service Animals must be submitted to us via PetScreening prior to moving forward with an approval. There is no fee for approved ESAs or Service Animals.